Shipping is a significant cost with most art pieces. I really try to work with buyers. Shipping is FREE within the US. Most large paintings cost me about $300+ to ship in the U.S. with my business discount. International shipping prices are usually well over $1000. Wherever I ship internationally, I try to give my clients at least a 50% SHIPPING DISCOUNT.

Just A Few Client Comments:

“My painting was packed so professionally you could run over it with a tank and it still wouldn’t break.”

“It was so beautifully packed!”

“Perfect packaging.”

Each large painting is wrapped in Glassine paper, sealed in a waterproof bag, and carefully packed in a box (national) or handmade crate (international).

Quality Shipping Methods

We treat every purchase with the finest care! Jim, our shipping specialist, wraps and individually handcrafts a shipping crate for each large international purchase using museum standards. For smaller and national purchases we use the same high quality standards. Larger paintings usually ship out using UPS. Smaller packages usually go out through USPS.

Returns & Exchanges

I think buying a work of art should be an experience filled with adventure and pleasure. If there is ever a problem, I work super hard at not spoiling the mood.

If you have problems with your purchase, within 48 hours, please email me at dorothea@dorotheasandra.com or call me at (989)474-9085. I accept returns.

Artwork Return Policy

1. Please check package before signing. (If damaged, please take photos and contact me.)

2. Unpack carefully.

3. Retain all original packaging materials.

4. Please contact us, so we can make appropriate shipping arrangements. (Unless a painting arrives damaged, the buyer usually pays the return shipping fees.)

5. Refunds will be given within 5 days of painting being returned in original crate and wrapped in original packing materials.

6. If there are circumstances beyond anyone’s control, all payments will be returned to the client.